Public sector procurement is changing. Is your supply chain keeping pace?
Dive deeper into the world of social housing procurement with our Customer Insights Report.
Public sector procurement teams are making decisions in a market that looks fundamentally different to two years ago. Material costs are shifting. Contractor capacity varies significantly by region and trade. The Procurement Act 2023 has introduced new obligations that affect how you engage with your supply chain. And the organisations you’re buying from are telling us that the pressures they face are changing how they price, how they resource, and how they prioritise the work they take on.
Our Q1 2024 Customer Insights Report captures what your supply chain is actually thinking. It draws on direct engagement with contractors and suppliers across the categories that matter most to public sector organisations: building works, compliance, construction, decarbonisation, heating, and professional services. The findings aren’t based on national economic forecasts or generic industry surveys. They’re drawn from the contractors and suppliers who deliver work for public sector organisations every day, and they reflect the specific pressures and opportunities in the markets you’re buying from.
Whether you’re in procurement, asset management, estates, or finance, this report gives you the market intelligence to make better-informed decisions about timing, pricing, supplier engagement, and contract strategy. It’s the kind of insight that helps you negotiate from a position of knowledge rather than assumption, plan your procurement pipeline around where the market is heading rather than where it’s been, and hold more productive conversations with your supply chain because you understand the pressures they’re facing too.
What’s in the report
- Supplier pricing outlook: what contractors are predicting for costs over the next 12 months, and what’s driving those predictions. Understand whether to lock in pricing now or wait.
- Supply chain sentiment: how contractors and suppliers are feeling about the public sector market, where they see growth, and where they have concerns. A candid picture of confidence levels across the supply chain.
- Capacity and skills: where contractor capacity is tightening, which trades are hardest to resource, and what that means for your procurement timescales and programme planning.
- Supplier relationships: how often public sector organisations are meeting their suppliers face to face, what contractors want from the relationship, and the gap between what both sides say they value and what actually happens in practice.
- Procurement Act 2023 readiness: how the supply chain is responding to the new legislation, which requirements are causing the most concern, and what suppliers need from buyers to make the transition work.
- Actionable recommendations: practical advice for procurement, estates, and finance teams on how to use these findings to strengthen your supply chain strategy, improve contract outcomes, and protect value in a changing market.
Download the full report and see what your supply chain is telling us. If you want to discuss how these findings apply to your organisation’s specific procurement challenges, our team is happy to talk it through.